What We Collect and Why We Collect It
When you register an account, we collect your name, contact details and the wallet identifier you use — whether that is a bKash number, a Nagad account or a Rocket mobile number. We need this to process your deposits, verify withdrawals and keep your account secure.
-
1
We also log device type, browser session data and IP address to detect unauthorised access attempts. Payment transaction records are retained as required by our operating obligations, but we do not sell or share your personal data with third-party marketers. Data shared with payment processors like
-
2
bKash, Nagad or Rocket is limited strictly to what those processors need to complete a transaction. If you contact our support team, the conversation record is stored to help us resolve follow-up queries faster. You can ask us to correct, export or delete your personal data
-
3
at any time by writing to our support channel. Availability of all services and data rights depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.